Learners & cohorts

The learner-facing side of CLIP Learn is where you keep track of who is enrolled, how each candidate is progressing, and how whole groups (cohorts) are doing against one another. This page covers the Learners roster, the individual trainee journey, the Cohorts analytics view, the mastery heatmap, and how to assign learners to a cohort.

Everything here is read from live data — progress, accuracy, activity and mastery are recalculated each time you load the page. Nothing is cached or manually entered.

Who can see what

The learner roster

The Learners page (Candidates panel) lists every learner with the CANDIDATE role, sorted alphabetically by name. Each row summarises one learner's status at a glance.

The panel subtitle reads X of Y shown · Z need attention, where Y is the total candidates you can see, X is how many match your current filters, and Z is how many are flagged as needing attention across the whole (unfiltered) roster.

Roster columns

How "Needs attention" is decided

A learner is flagged Needs attention (otherwise On track) if any of these are true. Each triggered condition is shown as its own red tag beside the badge, so the reason is never a mystery:

Filtering and searching the roster

If no learners match the current combination of filters, the table shows No candidates match this filter.

Exporting learner data

There are two separate exports:

• Export report (top-right of the panel) downloads a full grade-and-activity report as CSV from the server. Use this for the complete dataset.
• Export CSV appears in the bulk-action bar once you tick one or more rows, and downloads just the selected learners as learners.csv. Its columns are Name, Email, Group, Progress %, Accuracy %, Last active (days), Status, where Status reads either On track or Needs attention: <reasons>.

Opening a learner's journey

Click a learner's name or the Open link to open their trainee journey at /faculty/trainee/<id>. This is the full per-learner view used by faculty and admins. A learner can only be opened by a FACULTY or ADMIN user who shares the learner's tenant — this stops one client's staff from reading another client's learner data.

The journey page brings together everything known about one learner:

Understanding mastery bands

Mastery is tracked per topic using a difficulty-based Elo rating that moves up when a learner answers correctly and down when they get it wrong. Every rating maps to one of three bands, used consistently across the roster, the trainee journey, and the heatmap:

Every learner starts a topic at a rating of 1000 (i.e. Developing) before their first answer. The percentage shown alongside a band is derived from the rating and is clamped between 2% and 100%.

Cohorts analytics

The Cohorts page gives a group-level view: one row per cohort, showing how the group as a whole is progressing. A cohort is a named group of learners belonging to one organisation and tied to exactly one course (for example "ADNOC C1").

At the top, the page shows the fleet average progress — the mean average progress across all cohorts that have at least one learner — and flags any cohort lagging behind it.

Cohort columns

Rows are sorted with the lowest average progress first, so the cohorts most in need of attention rise to the top.

If there are no cohorts yet, the page shows an empty state explaining that cohorts are created from a corporate client to group learners, after which their group analytics appear here.

The mastery heatmap

The mastery heatmap (Cohort mastery, at /faculty/mastery) shows per-topic mastery as a colour grid so you can spot weak ground quickly. It is available to FACULTY and ADMIN and is scoped to your tenant.

Rows are topics (only topics with at least one recorded attempt appear). Each cell is coloured by band and shaded by intensity — darker means more extreme (a very weak "Needs work" or a very strong "Strong"). An empty grey cell with — means no attempts yet.

Two views

Recommended actions

Below the grid, Recommended actions lists up to 8 of the weakest cohort-and-topic combinations (anything not yet "Strong"), weakest first. Each item names the cohort, the band, the topic, its percentage, and how many learners it covers. Two buttons help you act:

• See learners switches to the By-learner view filtered to that cohort, so you can see who is dragging the average down.
• Review material opens the course catalogue so you can revisit the relevant teaching material.

When every cohort is developing or strong across all topics, the list instead reads that no weak spots are flagged.

Assigning learners to a cohort

Assigning a learner to a cohort places them in that group and enrols them in the cohort's course automatically — a cohort is always tied to exactly one course, so joining the cohort means taking that course.

What happens under the bonnet: for each selected learner, if they already have an enrolment on the cohort's course, that enrolment is simply moved into the cohort; if they have no enrolment, one is created. The action de-duplicates the selection and processes at most 500 learners per assignment. Every assignment is written to the audit log. Use Clear in the bulk-action bar to drop your selection without assigning.

Assigning a whole client cohort to programmes

To enrol every learner in an organisation onto one or more courses or programmes in a single step, use the client-level bulk assignment (from the organisation's page rather than the roster). This assigns the whole client cohort onto the selected courses and programmes at once, with an optional access-expiry date. This route is available to FACULTY and ADMIN.