CLIP LearnDocs 1.0
For learners

Your dashboard

A field-by-field guide to the CLIP Learn learner home — your greeting, qualification progress, what-to-do-next, streak, noticeboard and calendar.

Your dashboard is the first screen you see when you sign in — the page at /app. It pulls together where you are in your qualification, what to do next, how your practice is trending, and anything the CLIP team wants you to know. Everything on it is generated from your own activity; there is nothing to set up. This page explains every card, what each number means, and how the figures are worked out.

Who sees this page

The dashboard is the learner home. It is shown to accounts with the Candidate role. Trainers (Faculty) are sent to their own /faculty dashboard, and Admin or Corporate accounts are sent to /admin. If you are a brand-new candidate who has not finished the welcome step yet, you are taken to Meet your trainer (/app/welcome) first — you will land on the dashboard once that is done.

Your greeting

At the very top you get a personalised line, for example "Good morning, Sara."

PartWhat it doesNotes
Greeting wordGood morning before midday, Good afternoon from noon to 6pm, Good evening after thatBased on your local time. CLIP uses the timezone captured from your browser, falling back to your saved profile timezone, then to Gulf time
NameYour first name onlyTaken from the first word of your account name
Sub-lineA one-line nudge about where you areSee the table below

The sub-line changes with your situation:

Your situationSub-line
You have a next lesson and have already started the courseYou're N% through — one step at a time. (N is your course completion, rounded)
You have a next lesson but have not started yetYour first lesson is ready — let's begin.
You have finished every lessonCourse complete. Outstanding work.
You have no active enrolmentWelcome to your learning portal.

Your qualification

This card mirrors a qualification-progress table: it shows the programme you are studying, not just a single course. It only appears if you have an active enrolment.

How CLIP decides what to show here:

It looks at every enrolment you currently hold that has not expired.
If those courses belong to a programme (a bundle of courses, e.g. the four-part CGI qualification), it groups them by programme and picks the programme you are enrolled on the most courses of as your primary qualification.
If none of your courses belong to a programme, it falls back to showing your enrolled course as the qualification instead.

Fields on the qualification card

FieldWhat it showsNotes
TitleThe programme title (or course title if not part of a programme)
StartThe programme's cohort start dateOnly shown if the programme has one set; hidden for course fallback
EndThe programme's cohort end dateOnly shown if set; hidden for course fallback
ModulesTotal number of modules across all courses in the qualification
Status badgeNot started, In-Progress, or CompletedSee the rule below
PercentageYour completion of the whole qualificationThe large N% figure. See the calculation below
Progress barThe same percentage drawn as a barFills left-to-right in the brand colour

How the percentage is worked out

The percentage counts published lessons across every course in the qualification:

percentage = round( lessons you have completed / total published lessons × 100 )

Only lessons that a trainer has published count towards the total — AI-drafted lessons that are still awaiting sign-off are excluded, so they never inflate or deflate your figure. A lesson counts as done once you have marked it complete.

The status badge follows from the same counts:

StatusWhen
CompletedYou have done every published lesson (and there is at least one)
In-ProgressYou have completed at least one lesson but not all
Not startedYou have completed no lessons yet

Buttons on the qualification card

ButtonWhere it takes you
View modules →The first course in the qualification, so you can see its module list
Exam planner & results →Your exam planner at /app/exams

Continue / Start your course — what to do next

The large card on the left of the next row is your single most useful action: it always points you at the next thing to do in your enrolled course. Its heading reads Continue your course if you have started, or Start your course if you have not.

Inside it you will find:

  • The course title and its subtitle.
  • A progress ring showing your completion of that course as a percentage.
  • A next-step block whose contents depend on your progress:
SituationWhat the card showsButton
You have an unfinished lessonNext up (or Start here if you have not begun), the lesson title, and its approximate length in minutesContinue → / Start → opens that lesson
The course has no lessons (a practice-only programme)Exam practice — a prompt to work the real past papersOpen past papers →
You have completed every lessonAll lessons complete 🎉View certificate (only if a certificate has been issued for the course)
You have no enrolmentNo enrollment yet.

How next up is chosen

The next lesson is simply the first published lesson, in order, that you have not yet completed. Complete it and the card automatically advances to the one after.

MOEgent — your AI trainer

Beside the continue card is a dark MOEgent panel. MOEgent is CLIP's AI trainer: it answers questions using only CLIP's own materials and remembers how you like things explained. The Talk to MOEgent button opens the trainer chat at /app/trainer. This card is always shown.

Your practice stats

A row of three cards summarises your drilling.

CardWhat it showsEmpty stateLink
Practice so farTotal practice questions you have answered, and your overall accuracy as a percentageNo drills yet — start with a guided session.Drill now/app/practice
Needs workYour up-to-three weakest practised topics, each with a mastery band labelAnswer a few questions and I'll map your weak spots.
Going strongUp to two of your strongest practised topics, each with a mastery band labelYour strengths will show up here as you practise.Guided session →/app/flow

Accuracy is round( correct answers / total answers × 100 ) across all your practice ever.

Needs work and Going strong rank your topics by a mastery rating (an Elo-style score that moves up when you get harder questions right and down when you slip). Only topics you have attempted at least twice are ranked, so a single lucky or unlucky answer never lands a topic on either list. The three lowest-rated topics are your weak spots; the two highest-rated (excluding those three) are your strengths — a topic never appears in both lists at once. Each topic carries a band label:

BandMastery rating
Strong1120 and above
Developing1000 to 1119
Needs workbelow 1000

Your last 14 days — activity and streak

This wide card charts your recent effort as a bar per day for the past fortnight, plus two headline figures.

ElementWhat it shows
Bar chartQuestions you answered on each of the last 14 days
Sub-lineN questions practised over the fortnight. (or a prompt to start if you have none)
Day streakYour current run of consecutive active days — a 🔥 appears once the streak reaches 3
AccuracyYour overall accuracy percentage (a dash if you have not answered anything yet)

How the streak is counted

A day counts as active if you did anything that day — answered a practice question, or triggered any learning event (viewing or completing a lesson, chatting to MOEgent, and so on). The streak is the number of consecutive active days ending today.

Today doesn't break your streak

If you have not been active yet today, your streak is not broken — the count simply looks back from yesterday. So a streak you built stays intact until you actually miss a full day. Miss a whole day and the streak resets to zero.

Achievements

Six badges are shown; earned ones are highlighted in the brand colour, unearned ones appear greyed out. The header shows earned / total. Badges are calculated live from your stats — there is nothing to claim.

BadgeEarned when
First stepsYou complete your first lesson
On a rollYou reach a 7-day study streak
CenturionYou answer 100 practice questions
SharpYou reach 75%+ accuracy over at least 20 questions
Exam-readyYou pass a mock exam (60%+)
Course conqueredYou complete every lesson in your course

Mock exam and Your questions

Two cards sit side by side:

  • Mock exam — a prompt to test yourself under exam conditions (15 questions, 20 minutes, timed). Sit a mock opens /app/mock.
  • Your questions with the team — this tracks questions MOEgent passed to a human. It shows N with the CLIP team when you have open queries, or Nothing outstanding when you have none. The count is the number of your escalation tickets still marked open (a ticket is open until a staff member replies). Clicking the card opens /app/questions, where you can read the team's answers.

Noticeboard — announcements

The noticeboard shows the three most recent announcements from your training provider. Pinned announcements always come first; within that, newest first. Each notice shows its title, body text, and the date it was posted. If there is nothing to show you will see No notices right now. You cannot post or dismiss notices — they are published by staff.

Timeline — upcoming live sessions

The Timeline lists upcoming live sessions (webinars and classes) scheduled by your provider, soonest first. A dropdown lets you filter the window:

RangeShows
Next 7 daysSessions in the coming week (the default)
Next 30 daysSessions in the coming month
All upcomingEvery future session

Each entry shows the session title, its date and time (in your locale), and the host if one is named. If the session has a join link, a Join button opens it in a new tab. When nothing matches the selected range you will see an empty-state message such as No sessions in the next 7 days.

Times and dates

Live-session times are shown in your browser's locale. Only real sessions your provider has scheduled appear here — the Timeline is never populated with placeholder events.

Calendar

Below the Timeline is a full month calendar of the same live sessions. Days that have a session carry a small dot. Use the arrows to move between months. Click any day to see what is on that day listed underneath, each with its time, host, and a Join link where available. Today is highlighted, and the currently selected day is filled in the brand colour. A day with no sessions shows Nothing on <Month> <day>.

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